PCWorld reliability survey

Quote from the article:
Here's the mile-high view of what we found.
  • Put simply, products made by Apple, Asus, Brother, and Canon are typically reliable and well supported.
  • Products made by Dell and Hewlett-Packard often aren't, especially if you're a home user.
  • Laptops are slightly more reliable than before, and have fewer serious problems than desktops.
  • Business PC customers are generally more satisfied than their consumer counterparts.